Our greatest commitment is to your complete satisfaction. If you chose your product in our online store, but upon receiving it, you found that there is a manufacturing defect, or even if you are dissatisfied with the product purchased, we guarantee your right to exchange or return it as provided for in the Consumer Defense Code.
Please remember that the first step for an exchange or return is to contact our Customer Service Center by email at sac@lojaparis.com
Our team will instruct the customer on how to proceed with the exchange or return of the product.
As soon as we receive the package, we will conduct an analysis to confirm that everything is in accordance with the return conditions of the item. After confirmation, our customer service team will contact you and in this case you can choose between:
1 . Exchange it for any product that is available in our stock.
2. Receive a refund of the amount spent on the products.
✔️ Produto adicionado com sucesso.
✔️ Produto adicionado com sucesso.
